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Course Outline
The healthcare landscape is rapidly evolving, with new technologies, policies, and demographic shifts driving significant changes in how care is delivered and managed. To remain competitive and ensure the best possible outcomes for patients, it is crucial for healthcare organizations to develop and execute effective strategic plans while fostering strong stakeholder engagement. The Strategic Planning and Engaging Stakeholders Masterclass in Healthcare is designed to equip healthcare professionals, administrators, and decision-makers with the knowledge and skills needed to navigate these complex challenges.
This two-day masterclass provides a comprehensive overview of the strategic planning process, beginning with an assessment of the healthcare environment, followed by goal-setting, action planning, and ongoing monitoring. Participants will also learn about the importance of stakeholder engagement, including how to identify key stakeholders, develop targeted communication strategies, and foster collaborative decision-making processes.
By engaging in interactive case studies and group exercises, participants will have the opportunity to apply the concepts learned to real-world situations and develop practical skills that can be immediately implemented in their organizations. Upon completion of the masterclass, participants will be well-equipped to develop and execute strategic plans that are responsive to the dynamic healthcare environment while effectively engaging with key stakeholders to drive positive change and improve patient outcomes.
WHO SHOULD ATTEND
Clinical staff, Managers, Admin staff, Policy makers and Board members
KEY LEARNING OBJECTIVE
- Understand the importance of strategic planning and stakeholder engagement in the context of the healthcare sector and their role in driving organizational success.
- Develop the ability to assess the healthcare environment, considering both internal and external factors, to identify strategic issues and opportunities for improvement.
- Learn how to create a clear vision, mission, and values statements that reflect the organization’s purpose and guide strategic planning efforts.
- Acquire the skills needed to set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives that align with the organization’s strategic priorities.
- Gain expertise in formulating action plans and allocating resources efficiently to achieve strategic goals while taking into account potential challenges and barriers.
- Learn how to establish key performance indicators (KPIs) and monitor progress towards strategic objectives, ensuring continuous improvement and adjustment of the strategic plan as needed.
- Develop the ability to identify key stakeholders in healthcare, including patients, families, healthcare providers, payers, regulators, and community organizations, and understand their roles and interests.
- Acquire skills in developing and implementing effective communication strategies tailored to different stakeholder groups, fostering trust and credibility in the organization.
- Gain expertise in fostering collaborative decision-making processes, navigating conflicts, and balancing stakeholder needs with organizational goals to drive consensus and positive outcomes.
- Learn how to evaluate the effectiveness of stakeholder engagement efforts and continuously improve communication and engagement strategies based on feedback and best practices.
FACIL ITATOR
Perbinder Grewal is an accomplished healthcare leader, management consultant, and patient safety and human factors trainer with over 15 years of experience in managing the professional development of staff and improving operational effectiveness in healthcare organisations. He is well-known for his expertise in patient safety, human factors, risk management, and leadership in healthcare.
Perbinder holds an MBBS with Distinction from Imperial College School of Medicine, London, and a Bachelor of Science in Physiology & Pathology from the University of London. He has also completed a Postgraduate Certificate in Medical Leadership from the Open University and a Certificate in Public Health Management. He has a CMI Level 7 Diploma in Strategic Management & Leadership along with certificates in Emotional Intelligence and coaching.
In his distinguished career, Perbinder has developed and implemented medium and long-term strategies for training and development programs. As a consultant vascular surgeon, he has applied his extensive knowledge and skills to improve the effectiveness and efficiency of healthcare organisations. As a governance lead and patient safety lead, Perbinder has successfully managed multiple teams and delivered results in challenging environments.
Perbinder’s passion for education and training has led him to deliver lectures and masterclasses to over 500 participants on topics such as team leadership, change management, culture, stress management, coaching, and mentoring, both in the UK and abroad. He has facilitated learners to acquire knowledge, skills, and competencies in an effective and appealing manner, while chairing informative conferences and seminars.
As a leadership coach and patient safety & human factors trainer, Perbinder has designed and delivered bespoke learning and training programs to develop high-performance teams. He has coached and mentored healthcare professionals, helping them to excel in their careers and improve patient outcomes.
Join Perbinder Grewal in his upcoming training masterclass, where he will share his wealth of knowledge and insights on leadership, patient safety, human factors, and risk management. Learn from an expert who has been at the forefront of healthcare innovation and transformation, and discover how to apply these principles to enhance the performance of your team and organisation. Don’t miss this unique opportunity to learn from one of the best in the field!
Feedback from previous masterclasses facilitated by Perbinder includes:
“Brilliant and enlightening”, “Engaging Speaker”, “Inspirational”, “Best modelling of leadership”
“Perbinder is very insightful in the way he talks about all the specified topics like Motivation, Psychological Safety, Workplace cultures, Resilience, Mental Toughness and how that can all be connected to each other in relation to changing staff behaviours and attitudes”