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RESPONSIVE: Achieving CQC Outstanding under the New Single Assessment Framework

This Conference is now Closed

Follow the masterclass on Twitter #CQCOutstanding

The CQC have now confirmed that although moving to a single assessment framework they will still use the five key questions (safe, effective, caring, responsive and well-led) and four-point ratings scale (outstanding, good, requires improvement and inadequate). (CQC July 2022)

This series of masterclasses will update delegates on CQC developments under the single assessment framework and the key questions, quality statements and evidence categories.  Each masterclass focuses on the five key areas: Caring, Effective, Responsive, Safe and Well Led, to assess how your service is performing. The masterclass is aimed at Clinical Staff, Team Leads and Senior Management.

Discount for attending all five CQC Outstanding Series masterclasses: £295+VAT per masterclass or, £1180+VAT for all five.

“Responsive: services are organised so that they meet your needs.”

Care Quality Commission 2021

Key Learning Objectives:

  • Understanding CQC requirements and expectations around Responsiveness
  • Is your service Responsive?
  • Person-centred care
  • Taking account of the needs of different people
  • Timely access to care and treatment
  • Concerns and complaints
  • Reflect on your service and what improvements can be made
  • Supports CPD professional development and acts as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes

Facilitated by: Mr Perbinder Grewal, General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner. Perbinder is an accomplished healthcare leader, management consultant, and patient safety and human factors trainer with over 15 years of experience in managing the professional development of staff and improving operational effectiveness in healthcare organizations. He is well-known for his expertise in patient safety, human factors, risk management, and leadership in healthcare.

Perbinder's passion for education and training has led him to deliver lectures and masterclasses to over 500 participants on topics such as team leadership, change management, culture, stress management, coaching, and mentoring, both in the UK and abroad. He has facilitated learners to acquire knowledge, skills, and competencies in an effective and appealing manner, while chairing informative conferences and seminars. Linkedin: www.linkedin.com/in/perbindergrewal

Feedback from previous masterclasses facilitated by Perbinder includes: “Perbinder is very insightful in the way he talks about all the specified topics like Motivation, Psychological Safety, Workplace cultures, Resilience, Mental Toughness and how that can all be connected to each other in relation to changing staff behaviours and attitudes"

Networking Group: Share your experiences and challenges preparing for CQC inspection and delivering Outstanding Care by joining the Achieving CQC Outstanding Networking group for clinicians and managers driving quality improvement.

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Enquire
Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

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