Find out more about virtual attendance
The recently published Equality, diversity and inclusion plan stipulates that Trusts should set internal targets to reduce bullying, harassment, discrimination, and violence by March 2024, this forms part of High Impact Action 6 which states Trusts should;
“Create an environment that eliminates the conditions in which bullying, discrimination, harassment and physical violence at work occur.”
This one day masterclass will focus on identifying and dealing with bullying and harassment in the workplace. We will look at policies and regulations that need to be in place to protect healthcare staff.
2020 NHS Staff Survey:
The following percentages of staff experienced at least one incident of bullying, harassment or abuse in the last 12 months:
- 26.7% …from patients / service users, their relatives or other members of the public
- 12.4% …from managers
- 18.7% …from other colleagues
WHO SHOULD ATTEND
All Medical and Non-medical Staff. This masterclass is aimed at Clinical Staff and Team Leads.
KEY LEARNING OBJECTIVES
- Defining bullying and harassment
- Recognising the problem
- The cost of bullying
- UK law with regards bullying in the workplace
- Risk assessment
- Policy creation
- Behavioural contracts
- How to handle complaints
- Counselling for victims and bullies
FACILITATOR
Mr Perbinder Grewal, General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner. Perbinder is an accomplished healthcare leader, management consultant, and patient safety and human factors trainer with over 15 years of experience in managing the professional development of staff and improving operational effectiveness in healthcare organizations. He is well-known for his expertise in patient safety, human factors, risk management, and leadership in healthcare.
Perbinder's passion for education and training has led him to deliver lectures and masterclasses to over 500 participants on topics such as team leadership, change management, culture, stress management, coaching, and mentoring, both in the UK and abroad. He has facilitated learners to acquire knowledge, skills, and competencies in an effective and appealing manner, while chairing informative conferences and seminars.
