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The CQC have now confirmed that although moving to a single assessment framework they will still use the five key questions (safe, effective, caring, responsive and well-led) and four-point ratings scale (outstanding, good, requires improvement and inadequate). (CQC July 2022)
This series of masterclasses will update delegates on CQC developments under the single assessment framework and the key questions, quality statements and evidence categories. Each masterclass focuses on the five key areas: Caring, Effective, Responsive, Safe and Well Led, to assess how your service is performing. The masterclass is aimed at Clinical Staff, Team Leads and Senior Management.
Discount for attending all five CQC Outstanding Series masterclasses: £295+VAT per masterclass or, £1180+VAT for all five.
“Well-led: the leadership, management and governance of the organisation make sure it’s providing high-quality care that’s based around your individual needs, that it encourages learning and innovation, and that it promotes an open and fair culture.”
Key Learning Objectives:
- Understanding CQC requirements and expectations around Leadership
- Is your service Well-Led?
- Leadership capacity and capability
- Vision and strategy
- Culture of the service
- Governance and management
- Management of risk and performance
- Management of information
- Engagement and involvement
- Learning, improvement and innovation
- Reflect on your service and what improvements can be made
- Supports CPD professional development and acts as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes
Facilitated by: Mr Perbinder Grewal, General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner. Perbinder is an accomplished healthcare leader, management consultant, and patient safety and human factors trainer with over 15 years of experience in managing the professional development of staff and improving operational effectiveness in healthcare organizations. He is well-known for his expertise in patient safety, human factors, risk management, and leadership in healthcare.
Perbinder's passion for education and training has led him to deliver lectures and masterclasses to over 500 participants on topics such as team leadership, change management, culture, stress management, coaching, and mentoring, both in the UK and abroad. He has facilitated learners to acquire knowledge, skills, and competencies in an effective and appealing manner, while chairing informative conferences and seminars. Linkedin: www.linkedin.com/in/perbindergrewal
Feedback from previous masterclasses facilitated by Perbinder includes: “Perbinder is very insightful in the way he talks about all the specified topics like Motivation, Psychological Safety, Workplace cultures, Resilience, Mental Toughness and how that can all be connected to each other in relation to changing staff behaviours and attitudes"
Networking Group: Share your experiences and challenges preparing for CQC inspection and delivering Outstanding Care by joining the Achieving CQC Outstanding Networking group for clinicians and managers driving quality improvement.
