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The new NHS Patient Safety Syllabus has brought education and training to the fore to push patient safety in healthcare. Based on the syllabus this masterclass will focus on how Human Factors and Red Teams can improve Patient Safety. Red Teams are defined as a team that is formed with the objective of subjecting an organisation’s plans, programmes, ideas and assumptions to rigorous analysis and challenge. We will look at the use of Red Teaming taken from the Ministry of Defence for supporting staff and teams faced with different problems and challenges in healthcare.
We will look at how we can use these techniques to improve problem solving and making decisions across all levels of the organisations. Red Teaming is the independent application of a range of structured, creative and critical thinking techniques to assist healthcare staff make a better-informed decision or produce a more robust product.
Finally, we will address problems and develop capability within healthcare organisations. It introduces more formal analytical techniques that can be used with more complex problems when more time is available.
“The NHS should continually and forever reduce patient harm by embracing wholeheartedly an ethic of learning.”
Key Learning Objectives:
- Human Factors
- Red Teaming
- New techniques to stress test the organisation
- Improve patient safety through improved problem solving and making decisions
Facilitator:
Mr Perbinder Grewal is a motivational speaker, consultant and leadership coach, and former General & Vascular Surgeon. Perbinder uses his perspectives gained from working in the NHS to empower healthcare staff and organisations to positively impact quality and safety. He has led on medical education both locally and nationally. He is a Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh and formerly lead for e-learning for healthcare for the Royal College of Surgeons of England. With Postgraduate Certificates in Leadership and Coaching, Perbinder is a patient safety and human factors trainer, which has led him to embark on learning behaviour, staff engagement, nudge theory and psychology, and he is an Emotional Intelligence Practitioner.
Linkedin: www.linkedin.com/in/perbindergrewal
Feedback from previous masterclasses facilitated by Perbinder includes: “Perbinder is very insightful in the way he talks about all the specified topics like Motivation, Psychological Safety, Workplace cultures, Resilience, Mental Toughness and how that can all be connected to each other in relation to changing staff behaviours and attitudes"
