This one day masterclass in Quality Improvement will allow all care home staff to learn about QI methodology, tools to use and how to lead change.
The day has been developed to provide both practical and appropriate QI training to all staff and is aimed at improving care for residents.
By attending you will learn what QI tools to use and how to maintain the improvements. You will explore how to avoid common mistakes that staff make.
KEY LEARNING OBJECTIVES
- Understand QI
- Learn QI methodology
- Develop QI skills
- Learn how to lead change and avoid common resistance to change
- Consider when to lead and when to follow
- Ensure your QI results are maintained
“The Care Quality Commission is responsible for assessing the quality of care in care homes. It rates care as ‘outstanding’, ‘good’, ‘requires improvement’ or ‘inadequate’. The CQC's most recent assessment rated around one in five homes as ‘inadequate’ or ‘requires improvement’.”
The course is facilitated by Perbinder Grewal, a General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner; leads on medical education both locally and nationally; Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh; formerly lead for e-learning for healthcare for the Royal College of Surgeons of England; experienced trainer and coach who uses new insights to develop patient safety, staff engagement and psychological safety; has Postgraduate Certificates in Leadership and Coaching.
