Find out more about virtual attendance
This one day virtual masterclass will focus on how to deal with difficult people.
- Do you have someone at work who consistently triggers you?
- Doesn’t listen? Takes credit for work you’ve done?
- Wastes your time with trivial issues?
- Acts like a know-it-all?
- Can only talk about themselves?
- Constantly criticises?
We will discuss strategies and tools to improve communication and interactions with others.
Also available to book as a 3 Day Intensive Training Course. Click here for more information.
Key Learning Objectives:
- Introduction to Emotional Intelligence
- Strategies and Tools to deal with Difficult People
- How to give appropriate and developmental Feedback