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How to Deal with Difficult People

This Conference is now Closed

Find out more about virtual attendance

This one day virtual masterclass will focus on how to deal with difficult people.

  • Do you have someone at work who consistently triggers you?
  • Doesn’t listen? Takes credit for work you’ve done?
  • Wastes your time with trivial issues?
  • Acts like a know-it-all?
  • Can only talk about themselves?
  • Constantly criticises?

We will discuss strategies and tools to improve communication and interactions with others.

Also available to book as a 3 Day Intensive Training Course. Click here for more information.

Key Learning Objectives:

  • Introduction to Emotional Intelligence
  • Strategies and Tools to deal with Difficult People
  • How to give appropriate and developmental Feedback


In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

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Supporting Organisations

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