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This one day masterclass will focus on how to use Emotional Intelligence to improve workplace relationships. Emotional Intelligence is our mind’s ability to perceive, manage, and express emotions effectively in real life. Like I.Q., emotional intelligence varies from one person to another. While some people are gifted by birth in the way they understand and deal with people, others may need help to build their emotional skills. Gaining the expertise in emotional intelligence will also make you more understanding towards others and be able to build their trust in you. You will learn to make effective decisions, manage other people’s performances and demonstrate the strength of an emotionally intelligent leader.
The originators of emotional intelligence defined it as: “the ability to monitor feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action…” and “…to perceive, express and assimilate emotion, understand and reason with emotion and regulate emotion in the self and others.”
Key Learning Objectives:
- Learn how to assess your current state, or your colleagues’ current state of Emotional Intelligence
- Understand how to take your ‘Emotional Temperature’
- Discover the framework that, when used, leads to greater levels of Emotional Intelligence and a more fulfilled life?
- Uncover powerful tools and strategies to help increase your and your colleagues’ ‘Emotional Intelligence’
Facilitated by:
Facilitated by Mr Perbinder Grewal, a motivational speaker, consultant and leadership coach, and former General & Vascular Surgeon. Perbinder uses his perspectives gained from working in the NHS to empower healthcare staff and organisations to positively impact quality and safety. He has led on medical education both locally and nationally. He is a Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh and formerly lead for e-learning for healthcare for the Royal College of Surgeons of England. With Postgraduate Certificates in Leadership and Coaching, Perbinder is a patient safety and human factors trainer, which has led him to embark on learning behaviour, staff engagement, nudge theory and psychology, and he is an Emotional Intelligence Practitioner. Linkedin: www.linkedin.com/in/perbindergrewal
Feedback from previous masterclasses facilitated by Perbinder includes: “Perbinder is very insightful in the way he talks about all the specified topics like Motivation, Psychological Safety, Workplace cultures, Resilience, Mental Toughness and how that can all be connected to each other in relation to changing staff behaviours and attitudes"