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"All of the evidence shows us that when clinical environments are poorly-led unprofessional behaviour goes unchallenged and patient safety suffers.”
“We are keen that concerns about practice are identified and resolved early, to prevent harm to patients and increase the opportunity for the individual to return to safe practice…Healthcare organisations seek our advice on a wide range of matters, including concerns about individual practitioner behaviour, clinical practice, conduct, health working in teams and/or working environment, and its relationship with the individual practitioner’s performance.”
This conference aimed at senior clinicians, clinical directors, responsible officers, medical directors and clinical leads, focuses on managing and supporting doctors in difficulty and difficult behaviour. Managing colleagues in difficulty and doctors with difficult behavior was seen to be the most challenging element of a Clinical or Medical Directors role*. This conference aims to support you to identify concerns early, diagnose the issues, and ensure effective intervention and support doctors who are experiencing difficulty or demonstrating difficult behaviors.
Through national updates, case studies from experienced Medical and Clinical Directors, and in depth interactive sessions this conference will enable senior clinicians to manage concerns and work with doctors in difficulty, and understand the impact of individual behavior on team dynamics and manage difficult behavior and conduct. Extended interactive sessions will focus on managing and supporting doctors in difficulty, doctors experiencing physical or mental health concerns, and managing and working with difficult colleagues. The conference will also update delegates on employment law, and look at resolution of concerns around professional practice including remedial and developmental action.
This conference will enable you to:
- Network with colleagues who are working support doctors in difficulty
- Reflect on the experience of a Doctor with lived experience
- Learn from outstanding practice in working with doctors to tackle unprofessional, difficult or disruptive behaviours which can affect patient safety and outcomes
- Reflect on national developments and learning
- Improve the way concerns are identified and responded to
- Develop your skills in managing and working with difficult behavior
- Understand how you can improve support for doctors experiencing mental health, physical health or clinical performance concerns
- Identify key strategies for enabling resolution and remedial/developmental action
- Understand the HR and Legal context
- Self assess and reflect on your own practice
- Gain CPD accreditation points contributing to professional development and revalidation evidence
100% of delegates at our previous conference on this subject would recommend it to a colleagues
